HR Portal · Coverage & Gap Analysis

What the portal covers — and what's still missing

The prototype against the full task inventory from HR JOBS.docx (5 operating roles, ~30 task groups). Each area is marked Built, Partial, or Not started — followed by the modules still to add.

00 / AT A GLANCE

Where we stand

6
modules live in the prototype
~6
task groups well covered
~9
partially covered (visibility, not full workflow)
~15
task groups not yet started
This is mostly by design, not oversight. The prototype deliberately built the low-risk Phase 1 set — read-only dashboards, the compliance monitor, AI document drafting and the knowledge assistant — plus Recruitment, which we pulled forward at your request. The big missing pieces (payroll, worker/staff lifecycle, claims) are the Phase 2 / Phase 3 operational systems from the requirements spec, several of which touch money and so were intentionally left for later, carefully.
01 / BUILT

Modules live today

Access & RBAC

HR-only login, six role scopes, role-shaped navigation & dashboards.

Compliance Monitor

DRC & quota, IPA, permit/passport expiry, OT (Part IV), FCF window, licence & PDPA retention.

Recruitment

CV upload + AI parsing, fit-score ranking, hirer routing & emails, offer → employment letter.

Document Generator

Built-in + uploaded templates, AI-PII sandbox, letterhead Word/PDF output, history.

Knowledge Assistant

Cited Q&A over EA / EFMA / MOM / SOPs.

Approvals

Maker-checker & DOA queue (prototype).

02 / COVERAGE BY ROLE

Task-by-task status

Status per task group from the blueprint. Built = working in the prototype · Partial = visible but no full workflow · Missing = no module yet.

HR Manager

Governance, Risk & Strategy
Task groupStatusFills via
1 · Strategic partnering & workforce optimization
grants, tender HR input, manpower cross-check
MissingGrants & Training · Licence/Tender Docs
2 · Regulatory & policy governance
compliance monitoring ✓; policy, discipline, grievance, MOM inspections ✗
PartialCase Management · Policy & Comms
3 · Compensation, reviews & benefits
review cycle, benchmarking, appeals, insurance renewal
MissingCompensation & Benefits
4 · BCA & corporate licence governance
monitoring ✓ & HR Assurance Summary ✓; doc packages ✗
PartialLicence/Tender Docs · Reporting
5 · EHS coordination & risk
settlement review, work-injury reporting governance
MissingClaims & Work Injury
6 · Systems, data & PDPA governance
retention view ✓, memos draftable ✓; access admin, AI-tool register, OT config ✗
PartialData Governance & Admin Console
7 · Leadership, mentorship & reporting
approvals/DOA ✓; assign priorities, cross-training matrix ✗ (mentorship is human)
PartialAdmin Console (cross-training matrix)

Executive — Payroll

Payroll, Leave, OT & Cost Control
Task groupStatusFills via
1 · Payroll & statutory admin
payroll, CPF/IR21/IR8A, reconciliation, encashment, bond-break
MissingPayroll & Cost Control
2 · Levy & waiver admin
levy billing, waivers, R1/R2 diff
MissingLevy & Waiver
3 · Overtime admin
Part IV monitoring, exception reports, EHS feed
Built— (Compliance Monitor)
4 · Leave & workforce cost reporting
cost reports, payroll holds, wage-subsidy reconciliation
MissingPayroll & Cost Control · Reporting
5 · Insurance policy admin
policy records, AME data, premium benchmarking
MissingCompensation & Benefits · Claims
6 · Cross-training dutyMissingAdmin Console (matrix)

Executive — Foreign Workers

Foreign Workers, Dormitory & Worker Lifecycle
Task groupStatusFills via
1 · Permits & hiring verification
DRC/IPA/expiry visible ✓; permit issue/renew/cancel, hiring, repatriation workflow ✗
PartialFW Lifecycle & Dormitory
2 · Levy-waiver trigger identificationMissingLevy & Waiver
3 · Dormitory & movement admin
bed forecast, OFWAS/PCP, allocations
MissingFW Lifecycle & Dormitory
4 · Worker lifecycle & records
status/AWOL visible ✓; worker DB, home-leave mgmt, holds, medical scheduling, fact-finding ✗
PartialFW Lifecycle · Case Management
5 · Training, performance & grants
increment/bonus letters draftable ✓; upgrading, claims, MC-abuse, grants ✗
PartialPerformance · Claims · Grants & Training
6 · Cross-training dutyMissingAdmin Console (matrix)

Executive — Staff

Recruitment, Staff Operations & Workforce Planning
Task groupStatusFills via
1 · Recruitment operations
intake, screening, routing, interviews, offers ✓; JD drafting, agency cost tracking partial
Built— (Recruitment)
2 · Staff HR operations
onboarding/confirmation/exit, status, bond register, fact-finding
PartialStaff Lifecycle · Case Management
3 · Org structure & comms
announcements draftable ✓; org chart, directory ✗
PartialStaff Lifecycle · Policy & Comms
4 · Staff insurance & claimsMissingClaims & Work Injury
5 · Performance, grants & retention
increment/bonus letters draftable ✓; review cycles, attrition, exit interviews, grants ✗
PartialPerformance · Grants & Training
6 · Workforce planning
staffing gaps, key-person risk
MissingReporting & Analytics
7 · Cross-training dutyMissingAdmin Console (matrix)

HR Assistant

Overall Support & Administration
Task groupStatusFills via
1 · Payroll support
OT follow-up flagged on dashboard ✓; chase workflow ✗
PartialAdmin Workspace · Payroll
2 · FW & dormitory support
tickets, dorm check-ins, scanning/OCR, assets, IPA admin
MissingAdmin & Onboarding Logistics
3 · Staff operations support
onboarding kits, HRIQ account creation, asset coordination, BCA collation
PartialAdmin Workspace · Staff Lifecycle
4 · General administration
master trackers shown ✓; inquiry routing, walk-in screening partial
PartialAdmin & Onboarding Logistics
03 / WHAT TO ADD

Modules still to build

Fifteen modules close the gaps, grouped by priority. Tier 1 is the core operational backbone with the widest task coverage; tiers 2–3 add cycles, enabling functions and governance.

Tier 1 · core operationshighest task coverage · Phase 2

1 · Payroll & Cost Control

Payroll · Manager

Monthly payroll, CPF / IR21 / IR8A, reconciliation under maker-checker, leave encashment, bond-break, manpower cost reports by cost centre, wage-subsidy reconciliation. Deterministic calculation engine — the money-critical core; built & parallel-run before going live.

2 · Foreign Worker Lifecycle & Dormitory

FW · Assistant

Worker database, work-permit issue/renew/cancel workflow, passport & medical-exam scheduling, status/AWOL tracking, home-leave management & holds, dormitory bed forecast & allocation, OFWAS/PCP, repatriation, MOM upgrading (CSOC/CoreTrade, R2→R1).

3 · Staff Lifecycle

Staff · Assistant

Onboarding / confirmation / exit workflows, staff directory, org-chart maintenance & publication, training-bond register, attrition tracking & exit interviews.

4 · Case Management — Grievance & Discipline

Manager · FW · Staff

Disciplinary workflow (incident → fact-finding → warning → suspension → termination review), grievance escalation chain, MC-abuse monitoring — with full audit trail and DOA routing.

5 · Claims & Work Injury

FW · Staff · Payroll · Manager

WICA / FWMI / Group Medical claim cases, MOM injury notifications (10-day timelines), AME data, settlement packages, DOA routing. Cross-functional.

6 · Levy & Waiver

FW · Payroll

Waiver trigger identification (FW) → application (Payroll) → reconciliation vs MOM billing; levy billing & R1/R2 cost differences.

7 · Reporting & Analytics

all roles

Consolidated manpower-cost, AWOL, attrition, OT-exception, status-breakdown and headcount-reconciliation reports (the HR Assurance Summary already lives on the dashboard).

Tier 2 · cycles & enablingPhase 2 / 3

8 · Performance Management

Staff · FW · Manager

Quarterly staff & worker review cycles, performance / attendance / EHS records, increment & bonus generation tied to reviews, appeals.

9 · Compensation & Benefits

Manager · Payroll

Annual salary & bonus review cycle (data → equity → consolidated proposal → envelope approval), market benchmarking, insurance renewal & policy records.

10 · Grants & Training

Manager · FW · Staff

Government grants / wage subsidies / capability funding, training grants & levy rebates, training coordination (CSOC/CoreTrade, upskilling), training-needs tracking.

11 · BCA Licence & Tender Documentation

Manager · Staff

Compile HR doc packages for A1 renewals & tender submissions (headcount schedules, trade-cert registers), manpower sufficiency, cross-check vs Operations deployment.

12 · Admin & Onboarding Logistics

HR Assistant

The Assistant's workspace: onboarding kits, asset issuance/recovery, document scanning & OCR indexing, HRIQ account creation, master trackers, repatriation logistics.

Tier 3 · governance & extrasPhase 3

13 · Data Governance & Admin Console

Manager

RBAC administration, retention enforcement, breach reporting, AI-tool approval register, audit-log viewer, HRIQ sync & data-freshness status, cross-training matrix.

14 · Policy & Communications

Manager · Staff

Policy lifecycle & version control, memo / announcement approval & distribution (drafting already exists in Documents).

15 · Welfare & Engagement

FW · Staff

Worker welfare & festive programmes, staff engagement initiatives, event logistics.

04 / NOT GAPS

Human-only tasks — supported, not automated

These stay human by design (judgment, legal accountability, relationships, physical acts). The modules above support them; they don't need a module to "do" them — so their absence isn't a gap.